TECHNICAL SUPPORT user February 22, 2024

TECHNICAL SUPPORT

We provide technical support to optimize your UKG solution.
INTEGRATIONS

We facilitate seamless integrations through a structured five-step process: plan, discover, build, test, and production. This approach ensures thorough preparation, efficient development, rigorous testing, and successful implementation, resulting in smooth and effective integration of systems and processes.

BUSINESS INTELLIGENCE REPORTING

BI Reporting as a service - a comprehensive monthly support system that adheres to all your analytical needs from the experts themselves. Our “walk through” approach offers a hands-on experience guiding you through the complexities of BI Reporting to help you unlock the full potential of data insights.

WFM ANALYTICS

We offer expert technical support for Workforce Management (WFM) analytics, ensuring smooth operation and optimal utilization of analytical tools. Our dedicated team provides timely assistance and troubleshooting to maximize the effectiveness of WFM analytics in driving organizational insights and decision-making.

PREMIER DATA EXTRACTION & CONVERSION SERVICES

We provide a wide range of data extraction and maintenance services, including expert assistance in data extraction and dual maintenance. Our expertise ensures efficient handling of data processes and maintenance tasks to meet your organization’s needs effectively.

BOOMI INTEGRATION

We provide expert technical support for Boomi integrations, ensuring smooth operation and optimization for your organization’s efficiency.

OUR SERVICES
We walk you through every step of the way to ensure successful deployment of UKG Full Suite from discovery, testing, training to GO LIVE
IMPLEMENTATION AND ACTIVATION

We walk you through every step of the way to ensure successful deployment of UKG Pro Suite - from discovery, testing, training & go-live.

MANAGED SERVICES

We help with all your processing needs, even emergency payroll assistance.

STRATEGIC SUPPORT

We provide strategic support through comprehensive methodologies from change management during your implementation to system wellness checks annually.

POST LIVE SUPPORT

Whether we implement your UKG solution or not- we provide services to help you with any of your post go-live needs.

TECHNICAL SUPPORT

We provide technical support to optimize your UKG solution.

TRAINING SUPPORT

Through this process training is imperative to a truly successful implementation. We provide a multitude of different trainings to help your company optimize your UKG solution.